WHY US? FIND OUT MORE
We're a strategy-led business consultancy. We focus on the foundations and work with you to define your strategy, optimise your operations, and prepare your business for the changes you decide to make.
We know that you are your business are unique and that's exactly how we'll approach our work together. We'll never use blueprints and we're completely agnostic when it comes to technology. We'll work with you to create the best solution for YOUR business.
We're excited to work with you!
LET'S BUILD A PROFITABLE, SUSTAINABLE SERVICE-BASED BUSINESS WITH ROCK SOLID FOUNDATIONS
STRATEGY | OPERATIONS | CHANGE
BUSINESS EFFECTIVENESS ... YOUR KEY TO SUCCESS
BROWSE OUR SERVICES
- only 7% of companies have fully implemented their digital transformation to the point of maintenance
- 60-90% of strategic plans never fully launch
- 50% of new businesses close in the first 5 years
- 81% of business owners work overtime
Proactively crafting and manage your strategy and operations will ensure you build a solid, responsive business. You'll enjoy smoother day-to-day operations, stronger team relationships, an improved client experience, and a resilient business and workforce. Strong foundations enable you to focus on what you do best - delivering a fantastic service to your clients!
As a business owner or leader, you face a whole host of challenges to keep your business moving forward. Building sufficient cashflow, finding and using the right technology, defining and improving processes and getting the client experience right, knowing what strategic step to take next, working all the hours delivering the day-to-day and struggling to find time to focus on strategic activities, facing resistance to internal changes, and the list goes on!
In fact, these challenges so common, they result in the following;
OPERATIONs DESIGN
We'll take a detailed look at your operations (processes, technology and people) and ensure the are structured to support your strategy.
CHANGE MANAGEMENT
CHANGE
Engage an experienced Change Management Practitioner on your project, and/or license our change framework and toolkit for your organisation
TAKE ME THERE
OPERATIONS
TAKE ME THERE
ONE-TO-ONE CONSULTING
Let's work together to define your strategy. This can include service design, pricing models, and growth planning.
STRATEGY
TAKE ME THERE
HOW CAN WE HELP YOU?
"Steph took me from feeling overwhelmed and frazzled to calm and ready to take action."
"I worked with Steph to unpick my business strategy for 2021. I had lots of ideas, but was feeling overwhelmed about where to start and how best to focus my energy. In a couple of hours, Steph took me from feeling overwhelmed and frazzled to calm and ready to take action. I really appreciated the follow-up documents, and loved Steph's practical way of approaching tricky subjects, such as pricing."
Sophie Cliff, The Joyful Coach
LISTEN NOW
£10k months are often seen as a good business goal. But is it the right metric? And what does it really look and feel like? I joined Alice Benham to unpick this trend.
£10k months - what nobody tells you
GUEST PODCAST APPEARANCE
READ NOW
There are countless strategies when it comes to defining your pricing, but which do you choose? This blog explores the pros and cons of the most popular, plus our own.
how should I charge for my services?
BLOG
LISTEN NOW
The noise around blueprints, £10k months and 6 figure incomes make scaling look easy. Is it? Join me and Nancy Evbuomwan as we explore what it really takes.
let's talk about ... what it really takes to scale a business
INNOVATE. THRIVE. OTHER. PODCAST
DIG INTO OUR EXPERTISE
YOUR BUSINESS NEEDS CLARITY AND DIRECTION
YOUR BUSINESS NEEDS STREAMLINING AND SYSTEMISING
YOU NEED SUPPORT LEADING YOUR BUSINESS THROUGH CHANGE
You're working flat out but your bank account doesn't reflect it. You've hit a financial plateau and you can't quite see a way past it. You've got a steady income, but you often say yes to work or clients that you know you shouldn't. You don't have a clear plan to help you reach your goals. Things are generally feeling a bit ... off.
view our consulting services
Your business has grown quickly and found yourself collecting tech and maybe even people in an effort to deliver everything on time. And now it's creaking, things aren't quite right and you know you're missing opportunities. But more than that, your plans to grow and scale keep being pushed back because you can't facilitate it.
view our OPERATIONS services
You're embarking on a significant change to your processes, technology, ways of working or culture and you're keen to engage your people and embed the changes first time. You want an expert to analyse the change and develop a bespoke plan for your business, guiding you through the communication, training and change resistance management needed for success.
view our CHANGE SERVICES
HOW WE CAN HELP YOU?
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